Taxes

For orders in Taiwan exceeding TWD$2,000, you may be required to pay applicable taxes before picking up the goods. The buyer is solely responsible for paying the relevant fees.

 

EZ WAY Registration Instructions

Due to the announcement from the Customs Administration of the Ministry of Finance of Taiwan, starting from January 16, 2019, recipients of overseas parcels will need to complete real-name authentication before the parcels can be delivered to Taiwan.

We recommend that customers from Taiwan first download the real-name authentication app "EZ WAY" on their mobile phones and complete the registration of their personal information. Please also make sure to fill in the recipient's Chinese name (full name), mobile phone number and ID number when placing an order to facilitate smooth delivery of the package to your home.

 

Registration (complete registration and real name) operation:

Download and install the "EZ WAY" app: Please download and install the "EZ WAY" app from your app store.

1. iOS link URL and QR code:
   https://reurl.cc/Mvd5Nv
2. Android
   https://reurl.cc/ZO73N6

For more information and registration steps, please visit the following link from the Customs Administration of the Ministry of Finance of Taiwan: https://web.customs.gov.tw/singlehtml/3150?cntId=cus1_3150_3150_1471

If the customer fails to complete the real-name verification for EZWAY APP registration or the information provided is incorrect, the package will not be able to enter Taiwan successfully. The order will be returned to our original address in Hong Kong, and the customer is responsible for the shipping costs.

Notes for Taiwan orders:

* The information provided by the customer is only for customs clearance purposes and will be deleted after delivery.
* The EZWAY APP was developed by Guanmao Network Company. For detailed operation questions, please contact the relevant customer service personnel:
Tel: 02-77352812 / 02-26551188

* Please note that if the courier fails to obtain the customer's order information, the order will be returned. We will not be responsible if the order is lost or delayed during the return process.

* When an order is returned to the warehouse for re-shipment, the shipping and handling fees incurred are the responsibility of the customer.